Purpose
Use concise, respectful communication that states needs without threats, insults, or pressure.
Assertive language without intimidation
Use concise, respectful communication that states needs without threats, insults, or pressure.
Turn a blaming statement into an assertive statement using this structure: I felt, I need, I will, and I am willing to.
Assertive communication is clear and respectful; aggressive communication uses pressure, threats, or intimidation.